DDX for Labs

Case Management Collaboration Made Easy.

One digital network connecting labs and practices.

DDX is an online case management tool that allows you to communicate with dentists more effectively. With DDX, you can increase your production capacity by making your workflow with dentists more efficient—translating directly to increased profits.

Happy clients will send you more work. Practices agree that DDX helps streamline:

  • Efficiency—67% of DDX-Enabled practices say DDX makes their practice more efficient
  • More time—35% of practices credit DDX for reducing patient rebookings
  • Profitability—58% of practices increase the volume of cases they submit to their DDX-Enabled lab
DDX ROI Calculator
Tell us about your lab
How many cases do you receive per month?
What percentage of your cases have digital files associated?  % 
What percentage of your cases require a physical pickup?  % 
What percentage of your cases require a followup tracking call?  % 
Anticipated Monthly DDX Cases: 30% volume


DDX can save you costs associated with...
Data Entry Staff ($15/hr) $
Staff time following up ($15/hr) $
Digital File Management Savings $
Time spent managing pickup requests ($15/hr) $
Time spent running down cases ($15/hr) $
Total Monthly Savings Via DDX1 $






DDX Monthly Case Fee($1.29/case max) $
Total Monthly Savings Via DDX1 $
ROI: % Hard Cost Saved After Case Fee  % 

Click through the tabs below to see how.

DDX is ready to help you:

  • Eliminate paperwork, prescription errors and incomplete casework with fast, efficient electronic submission tools
  • Grow your business and attract new clients with free DDX advertising and marketing services
  • Offer 24/7 visibility into case details, including ebilling, invoicing and shipment status
  • Eliminate extraneous follow-up calls and communication inefficiencies that waste time and slow production
  • Make case management a natural, integrated piece of your larger lab management solution

It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Ready to get DDX-Enabled? Create your account here, or request a demonstration here.

DDX integrates multiple technologies to create a "digital package": One location that organizes all digital files, attachments and case information. With one single network housing and transmitting complete cases, from initial Rx submission to return delivery alert, you and your staff spend less time on the phone. This creates more time to manage production, or market your business using free DDX tools, making your workflow more efficient and increasing your capacity for new cases.

With DDX, you can:

  • Customize a complete case Rx form to require the information you need from dentists.
  • Receive digital photos and other files, such as Dental Wings* or D4D* scan files, attached directly to the case from your dentists.
  • Use your free DDX web page and email template to promote DDX and new offers to your dentists
  • Get new exposure for your lab by listing on www.DDXDental.com
  • Provide dentists with 24/7 access to their account balance, month-to-date invoices and their most recent statement.
  • Offer dentists the ability to pay account balances electronically with secure payment authorization.
  • Receive pick-up requests electronically, and send shipment/delivery alerts automatically.
  • Allow dentists to track their own courier shipments online.
  • Provide instant case return dates that automatically generate for your dentists based on your actual production schedule. Dentists can re-book patients right from the chair, and you can eliminate unnecessary follow-up calls for both staffs.

It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Ready to get DDX-Enabled? Create your account here, or request a demonstration here.

DDX users see immediate benefits once they implement.

"Our practices can work much more efficiently with their lab partners on financial details like account payments and statement requests, since DDX offers online payments and account visibility with each lab. DDX provides an easy way for our practices to streamline and track their entire relationship with the labs they use."

—Dr. Ed Meckler, Chairman, DentalOne Partners

"DDX has enabled my data entry people to become customer service people."

—Rob Lash, President, Moskey Dental Laboratories

"The market is changing and DDX really supports the digital growth that dentists require. As offices become more digital, DDX will be the portal they need to transfer everything to me."

—Tom Love, General Manager, Robertson Dental Laboratories

"Now, I can just click a button right in Dentrix, and the lab prescription is pre-populated with all of my patient's info. I attach an impression scan, click Submit, and I'm done. It takes seconds. It's saved me and my team a huge amount of time with prescriptions. I'd say it's cut 30% of our calls to check on return dates. And it's free."

—Fred Peck, DDS

"Once dentists and laboratories understand the power of digital integration with DDX and how revolutionary it is for the lab industry, it will absolutely transform the business. We couldn't be more excited about this technology."

—Bob Miller, Owner, Custom Milling Center (CMC)

"Since we got DDX Enabled a few years ago, we've seen around 30% of our customers send us more work than they used to. But it even goes further than that. When our clients get DDX-Enabled and start completing their prescriptions online, it makes the case ready for scheduling within our production software automatically. We have cut down on mistakes by as much as 20%, and we have improved staff efficiency both in our lab and the dental practice. This literally means we can produce more cases."

—Warren Rogers, Knight Dental Group, CDL, DAMAS

It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Get DDX-Enabled now and start receiving digital cases today.

DDX runs on any standard Internet browser, and works seamlessly with lab management systems such as LabNet, Labtrac, Magic Touch Software and ABS. Plus, it features powerful integrations with leading CAD/CAM and milling technologies like Dental Wings*, 3Shape and D4D*, to make receiving totally paperless cases fast, easy and accurate.

We are constantly working to expand the DDX partner portfolio. Check out all our partners here. If you have suggestions for an integration we don't currently offer, please contact us here.

It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Ready to get DDX-Enabled? Create your account here, or request a demonstration here.



*Imaging features are to be used for documentation and patient education purposes, and should not be used for diagnosis or treatment.


RESOURCES

Custom Milling Center Moskey Labscripts