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Guiding practices to submit complete cases can be a complex and difficult process—especially when those cases involve multiple fabricators in different locations. With a new DDX feature called Labscripts™, you can customize your digital prescription form by procedure—making it easy for practices to submit accurate and complete information—and then route, track, and manage outsourced casework through one central network via DDX.
A new feature of DDX, Labscripts is the next generation of lab/dentist interaction: a flexible, intelligent prescription workflow targeted at standardizing lab prescriptions.
Labscripts guides doctors through case submission on a simple, powerful form customized by the lab to require all info needed based on procedure. Labscripts then automatically routes casework between any number of fabrication centers, to instantly deliver a complete digital case for production with a single click.
Benefits
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Technology that guarantees a complete, accurate Rx for every case
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Fewer follow up phone calls for additional info or clarification
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72% of practices (using DDX today) say that it reduces follow-up communication required from their lab
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A low-cost, powerful way to improve production efficiency and accuracy with dentists
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Routing, tracking and managing related communication for outsourced case work on one central network
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A free, premium customer service experience to offer dentists with DDX
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Reduce time-consuming followup calls
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Attach any digital file to any case
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Offer visibility into important stages of case production (submission, fabrication, delay alerts, return shipment status)
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Give your customers (and your accounting department) payment options with powerful features like credit card processing and electronic invoicing
Features
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A flexible, intelligent prescription form with over 20 procedures, and detailed, customizable attributes based on procedure type
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Comprehensive technology that enables labs to require the information they need from dentists to fabricate a complete case
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"Smart" intelligence that automatically routs relevant case detail to any fabrication center
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Automatic submission to the DDX network for tracking, shipping, production status and invoice visibility by both dentist and lab teams
Ready to get started? It's low-cost, quick, and almost certainly the easiest way to stay connected with your caseload and your customers. Get DDX-Enabled to start receiving digital cases.
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