Customized online case submission forms make it easy for you to collect all of the information you need from your customers to complete cases.
Intelligent, adaptable referral forms automatically display all of the required and optional information you require for specific procedures.
Instant two way messaging makes it easy for your customers to communicate with you quickly—and save a complete record of your conversations.
Easy file attachment allows practices to quickly attach and upload all kinds of digital files and other types of information. These attachments appear together in one convenient window.
A convenient online management portal provides information about your referral activity from any computer with an Internet connection.
An Alerts and Activities window offers useful, real-time information about active referrals, including notifications when your accounts add new case notes and digital files.
Detailed case information is available throughout DDX, so you can always get the latest status information and explore other important details about every active referral.
Complete referral archives allow you to search for and access every case that has been entered into the DDX system—whether it was last week or seven years ago.
Easy integration with the most popular practice management software.
Compatibility and support for leading restoration technologies, including Planmeca, TRIOS and True Definition, and more.
Increased exposure for your practice with free listings on the DDX specialist list for your state and on ddxdental.com. You can also purchase listings in other states to expand your reach and attract new regional or national customers.
Free DDX web page and email template that helps you promote your DDX service and send new offers to your customers.
“Now, I can just click a button right in Dentrix, and the lab prescription is pre-populated with all of my patient’s info. I attach an impression scan, click Submit, and I’m done. It takes seconds. It’s saved me and my team a huge amount of time with prescriptions. I’d say it’s cut 30% of our calls to check on return dates. And it’s free.”
“DDX has enabled my data entry people to become customer service people.”